Practice of Positive Leadership

Become a Positive Energizer and create a positive experience for co-workers, customers, suppliers, and more.

The "Positive Spillover Effect" of happiness in the workplace is well documented: productivity, performance, and profit all go up when leaders focus on finding strengths and leveraging them through recognition and feedback.

When you shine the light on what is right about work you energize others and enable them to create more positive customer experiences.

The Practice of Positive Leadership: Use the Science of Happiness
to Keep Employees Engaged and Customers Happy
is
for leaders who are motivated to make a significant positive difference in the lives of all the people they touch.

"Positive Leadership is a way of life. It is not something that you do, it is something that you become. Walking day by day and month by month with the leaders of our organization and seeing the transformation of the coaching and leadership styles here at WCA is humbling at best. The Positive Leadership course assembled by JoAnna helped us accelerate the talents, skills, and abilities that are necessary to live this life while leading others. The one statement I hear time and time again is, “What are you broadcasting?, which is part of JoAnna’s program and quickly helps our leaders determine if they are above the line or

below the line in their thinking."

"She gave a great overview of dynamic ways to think differently about work! We so liked her unique approach that our entire company tuned in to improve how we work, how we interact, and how we get results.
She took it a step further by asking us to think about what "results" and "success" really look like, presenting new ideas and giving us ways to break past ideas that for too long have not worked at our company. She continues to be a fantastic resource and sessions with her come with the added benefit of years of experience across all kinds of different companies - it is rare that we present her a situation which she has not had some experience with, which makes resolution that much easier!"

JoAnna is a trusted advisor to top executives seeking to increase customer happiness, bringing over 30 years of expertise in customer retention and loyalty.

As a Certified Chief Happiness Officer, she uses evidence-based practices from Applied Positive Psychology to activate the powerful link between positivity and profitability. Her approach proves that happiness is a measurable KPI that drives the go-the-extra-mile behavior customers crave.

A highly rated public speaker previously named Inc. Magazine's #1 conference speaker, she has inspired "Positive Energizers" in hundreds of companies worldwide. She's authored three books, published over 600 articles, and reaches thousands through her Keep'em Happy newsletter and corporate learning programs.

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	Dramatically increase employee engagement
	Increase productivity and performance
	Inspire three to ten times more creativity and innovation
	Unleash discretionary behavior, see more people going the extra mile
	Enhance customer experience and referral
	Create more company-wide happiness
	Decrease turnover, health costs, accidents
	Enjoy the positive "Spillover" effect of happiness on families & communities
	Perfect for both teams and individuals

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